"Problem Steps Recorder" inside Windows

Today I had the request to collect all the steps a user is doing to be sure, that the user doesn´t make any mistakes.

I found the so called “Problems Steps Recorder” – a tool, I never saw before. With this tool you easily can record all the action and all single steps are saved in a single ZIP, which you can upload or send by mail.

The advantage of this tool is, that all the steps are inside the ZIP and are explained very well.

To start this tool >> simply click on “Start”, enter psr.exe and start the recording. A full description can be found here: https://support.microsoft.com/en-us/help/22878/windows-10-record-steps

Advertisements

IBM Webcast: JUMP Session: Domino Crash & Performance

IBM arranges a webcast regarding Domino Crash & Performance issues:

Abstract

This session aims to differentiate crash from hang issues in Domino server and gathering of diagnostic data needed in troubleshooting. Join us for this interactive, educational, lively session.

Topic: Domino Crash & Performance: Differentiating Crash vs Hang and How to collect Domino diagnostics data
Date: Wednesday, August 30, 2017
Time: 11:00 AM EDT (15:00 UTC/GMT, UTC-4 hours) for 60 minutes

Join the WebEx Meeting to view a slide presentation and participate in group web chat:

https://ibm2.webex.com/ibm2/onstage/g.php?MTID=e4df5b4f612a13acf6d49ecce24238a6b
Web conference password: webcast2017

Further informations like international dial-in number, … can be found here

Webinar "Ask the Experts: Using NotesPeek to Troubleshoot Notes/Domino Issues"

NotesPeek is a great tool for debugging database and document issues. We’ll have a short demo on Troubleshooting a Notes/Domino Policy issue, then have a panel of experts on hand to answer any questions about it.

Throughout the event, attendees will also be encouraged to comment or ask questions in the IBM Connections Meetings Web chat. Join us for this interactive, educational, lively session.

Topic: Ask the Experts: Using NotesPeek to Troubleshoot Notes/Domino Issues
Date: Tuesday, January 19, 2016
Time: 11:00 AM EST for 60 minutes
Webcast URL: https://apps.na.collabserv.com/meetings/join?id=2897-4178
Webcast Password:  webcast

For a list of world-wide phone numbers, the phone passcode, and an iCalendar (.ics) file for this session, click here: http://www.ibm.com/support/docview.wss?uid=swg27047204

Note: Audiocast will not be available for this session. An audio replay of the session will be posted to Technote 7047204 soon after the event.